If you applied for a new site in the last few weeks and have not received a response from us then please re-send your request!
We have transferred all sites to a new server. We are currently working through our list of support requests for all fansite owners that need their site re-updated from the old server due to lost posts, please remember not to update the site on the new server if you have requested us to get your old posts back as any changes made to the new server will be lost when we grab your account again from the old server!
Please be aware that your site is 100% safe and sound if it is currently not working! If you haven’t already send us an email at email@example.com and we will fix anything that has broken, be sure to include your URL so we don’t have to lookup your account manually!
IMPORTANT – Be sure you are not connecting to the old server’s IP address. It is best to use your domain in the “host” field, not an IP address!
Also, the new server does NOT support Image Magick at the moment due to security reasons. If your coppermine gallery upload feature is not working then you need to go into the settings of coppermine gallery and tell it to use GD 2.xx to convert your images!